Terms of Service
TRANSFER
If you want to transfer your registration to another participant or transfer to another event, please read below and follow the rules.
PARTICIPANT TRANSFER
- Transferring event participation to another person is permitted for individual and team registrations.
- Once the registration is transferred, the new participant forfeits their eligibility for the right to:
- Participant re-transfer
- Event transfer
- A full or partial refund
- Deferring
- For participant transfer, there is an extra fee of $ 45 AUD (+ 7% Active.com Registration platform fee) which will be paid by the new participant, not the participant who originally paid the registration fee
- Participant transfer is permitted up to 15 days before the start of the event.
EVENT TRANSFER
- Transfers are only permitted to other events in the same event country organization and during the same calendar year.
- Once the event transfer has been redeemed, the participant forfeits their eligibility for the right to:
- Participant re-transfer
- Event re-transfer
- A full or partial refund
- Deferring
- Transfers to other countries are NOT permitted.
- For an event transfer there is an extra fee of $45 AUD (+ 7% Active.com Registration platform fee)
- If a participant is transferring from a higher-priced event to a lower-priced event, the participant will not be refunded the price difference
- If a participant is transferring from a lower-priced event into a higher-priced event, the participant will be required to pay the difference in addition to an extra fee of $45 AD (+ 7% Active.com Registration platform fee)
- A transfer into sold-out events is not permitted
- The transfer option is only available for individual entries, and is NOT valid for promo and group entries
- Participants can transfer out of an event up to 45 days prior to the start of the event (the event the participant initially registered for).
for TRANSFER, WITHDRAWAL, AND DEFERRAL FORMS
CLICK HERE